Marketplace Terms.

About these terms #

These terms are part of the Terms of Service. They cover the Marketplace in every product: the template and component store, Terminal templates, apps that act on a workspace through permissions you grant, connectors to other services, and programs. Stacklumen runs the Marketplace and decides what is listed, where, in what order and for how long.

Buying #

• Stacklumen sells every paid item, including items made by other members, and is the merchant on your receipt. Payment is taken by Stripe when you buy, whether or not subscription billing is switched on, and taxes are handled as the Billing, Refunds and Chargebacks policy describes.
• A licence belongs to one workspace. Buying an item licenses the workspace you bought it for to use it, in that workspace's own projects and its clients' projects, on any plan, for as long as the licence stands. It does not license other workspaces or agencies, and it is not transferable.
• What a licence does not allow. You may not resell, redistribute, sublicense or share an item's source, or repackage it as a template, kit, theme or library of its own, or upload it to any other marketplace.
• Purchases are final. Items are delivered digitally the moment the licence is granted, and are not refundable except for a duplicate charge, a charge for an item that was never delivered, or our own billing error, claimed within 30 days. A refund or chargeback ends the licence, and you must stop using the item in anything not already published.
• Items are as listed. We review listings, but we do not guarantee that an item made by another member works, suits your project, or is supported. Compatibility with future versions of the products is not promised.

Selling and listing #

• Your warranties. When you list an item you confirm that you made it or have every right needed to sell and license it, including in its images, fonts, code and content; that it is described accurately; that it contains no malicious, tracking or hidden code; and that it breaks no law or third-party right.
• Licences you give. You give Stacklumen a worldwide, non-exclusive, royalty-free licence to host, review, display, demonstrate, promote and distribute the item and its listing, and to license it to buyers on the terms above. Buyers keep their licences if you withdraw the item later.
• Review. Every listing is reviewed by a person before it is listed, and goes back to review when its title, tagline, description or category changes. We may reject, delist or change the placement of any listing at any time, with or without a reason.
• The split. Stacklumen keeps 20% of the price of each sale, and your share is the rest. Your share is earned when the payment settles, and is reduced by any refund, chargeback, dispute fee or tax that applies to the sale.
• Payouts. Payouts are made by hand, to the method you give us, at intervals we set, once we have the payout and tax details we ask for. We may hold a payout while a sale can still be refunded or disputed, where we suspect fraud or a breach, or where the law requires it, and we may recover from your future earnings any amount refunded or charged back on your sales.
• Taxes. You are responsible for the taxes on your earnings, and for giving us the tax forms the law requires before we pay you.
• Refunds to buyers. We decide whether a buyer is refunded. A refund we give on a sale of yours comes out of your share.
• Indemnity. You will indemnify Stacklumen against every claim that an item of yours infringes somebody's rights or breaks the law, as the Terms of Service sets out.

Apps and connectors #

An app or connector made by another developer is that developer's product, under its own terms and privacy policy, which its consent screen links to. Before you install it, the consent screen shows what it will be able to read and change in your workspace; installing it grants that access, and the app acts as a connection under the Agent and API Terms. We review apps before they are listed, but we do not guarantee them, and we are not responsible for what an app does with the access or data you give it. You can revoke an app's access at any time, and we may disable any app at once.

Developers who publish an app agree to use the access users grant only for the app's stated purpose, to publish a privacy policy, to keep users' data secure, to stop processing it when access is revoked, and to follow the Acceptable Use Policy.