The rules, written to be read.
Every policy that governs the Hub, Terminal and Baselumen, each on its own address, versioned and dated. One account spans the products, so one set of policies governs them all, here and at baselumen.com/legal.
Agreements
Private Alpha Terms What the private alpha means: who it is for, what can change, what you pay for, and how your work is treated while the products are young. Billing, Refunds and Chargebacks How subscriptions bill, renew and cancel, why fees are non-refundable, and what happens when a charge is disputed. Acceptable Use Policy Using Stacklumen for anything illegal is a violation of our terms of service and results in immediate deplatforming. Agent and API Terms How AI agents, MCP connections, content API keys and webhooks may be used with the products, and who is responsible for what they do. Marketplace Terms How buying, selling, listing and installing work in the Stacklumen Marketplace: licences, purchases, the seller share, payouts, and apps from other developers.
Privacy and data
Privacy Policy What Stacklumen collects when you use Stacklumen and the other products, why, who else sees it, and what you can ask us to do about it. Cookie Policy Stacklumen uses cookies to keep you signed in, and first-party browser storage for your preferences, your consent choices and, if you allow it, analytics. No third-party advertising trackers. Data Processing Terms How Stacklumen processes the personal data your workspace collects: on your instructions, protected, and only with the subprocessors listed. Subprocessors The service providers Stacklumen relies on to run the products and sites, and what each one processes.
Programs and services
Copyright and Takedowns How to report content hosted on Stacklumen that infringes your copyright, how to respond if your content was removed, and our repeat-infringer policy. Dev Program Terms How membership, submitted work, credit, points, the directory and introductions work in the Stacklumen Dev Program. Client Portal and Services Terms The online terms for Stacklumen engagements and the client portal: fees and invoices, refunds and chargebacks, upgrades, hosting and maintenance, and the portal SLA.
A question none of these answer?
Write to support@stacklumen.com and a person answers: legal, privacy, billing and takedown requests alike.